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PRIVACY POLICY

Privacy Policy

Effective Date: November 30, 2025

Berserk Co., Ltd. (hereinafter "Company") complies with relevant laws and regulations such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Personal Information Protection Act. We protect users' personal information and handle related complaints promptly and smoothly. We have established and disclosed the following privacy policy.

1. Collection of Personal Information and Methods

1.1 Personal Information Items Collected

The Company collects the following personal information to provide services:

Required Information

  • Email address
  • Name (nickname)
  • Profile photo (when selected)
  • Social login information (Google, Apple, etc.)

Information Generated During Service Use

  • Meal records (food photos, calorie information)
  • Weight and body information
  • Health goals and settings
  • Service usage records
  • Device information (OS, browser type)
  • IP address

1.2 Methods of Collecting Personal Information

  • Direct input by users during membership registration and service use
  • Provided when linking social login (Google, Apple)
  • Automatically collected during service use

2. Purpose of Collection and Use of Personal Information

The Company uses collected personal information for the following purposes:

2.1 Member Management

  • Identity verification for membership services
  • Personal identification, prevention of unauthorized use by bad members
  • Confirmation of membership intention, age verification
  • Handling complaints, delivery of notices

2.2 Service Provision

  • Personalized meal recommendations and nutrition analysis
  • AI-based calorie calculation and analysis
  • Health indicator management and tracking
  • Expert feedback provision
  • Service improvement and new service development

2.3 Marketing and Advertising

  • Event and promotion notifications
  • Service update notifications
  • Personalized services and content provision

3. Retention and Use Period of Personal Information

The Company destroys personal information without delay after the purpose of collection and use is achieved. However, exceptions are made in the following cases:

3.1 Member Withdrawal

  • Immediate destruction in principle
  • However, if retention is required by relevant laws, it will be retained for the required period

3.2 Retention According to Relevant Laws

According to relevant laws such as the Consumer Protection Act in Electronic Commerce, the Communications Secrets Protection Act, etc., information is retained as follows:

  • Records on contracts or withdrawal of subscription: 5 years
  • Records on payment and supply of goods: 5 years
  • Records on consumer complaints or dispute handling: 3 years
  • Website visit records: 3 months

4. Provision of Personal Information to Third Parties

The Company does not provide users' personal information to third parties in principle. However, exceptions are made in the following cases:

  1. When the user has given prior consent
  2. When required by law or when requested by investigative agencies according to procedures and methods prescribed by law for investigative purposes

Current Provision Status

Currently, personal information is not being provided to third parties.

5. Entrustment of Personal Information Processing

The Company entrusts personal information processing tasks to external specialized companies for service improvement as follows:

TrusteeEntrusted TasksRetention and Use Period
Google Cloud PlatformServer hostingUntil member withdrawal or termination of entrustment contract
FirebaseUser authenticationUntil member withdrawal or termination of entrustment contract
AWS S3Image storageUntil member withdrawal or termination of entrustment contract

6. Rights of Users and Legal Representatives and Methods of Exercise

6.1 Rights of Information Subjects

Users can exercise the following rights at any time:

  1. Request to view personal information
  2. Request to correct personal information
  3. Request to delete personal information
  4. Request to suspend processing of personal information

6.2 Methods of Exercising Rights

  • Direct modification through settings menu in the service
  • Written, phone, or email requests through customer service

7. Procedures and Methods for Destruction of Personal Information

7.1 Destruction Procedures

Information entered by users is moved to a separate database after the purpose is achieved and destroyed after being stored for a certain period according to internal policies and relevant laws.

7.2 Destruction Methods

  • Electronic files: Deleted using technical methods that cannot reproduce records
  • Paper documents: Shredded or incinerated

8. Technical and Administrative Measures for Personal Information Protection

8.1 Technical Measures

  • Encryption of personal information
  • Technical measures against hacking
  • Installation and periodic updates and inspections of security programs

8.2 Administrative Measures

  • Minimization and education of employees handling personal information
  • Management of access rights to personal information processing systems
  • Retention of access records and prevention of forgery and alteration

9. Operation of Cookies

9.1 Purpose of Cookie Use

  • Providing convenience in service use
  • Providing personalized services
  • Understanding service visit frequency

9.2 Installation, Operation, and Refusal of Cookies

Users can choose whether to allow cookies through browser settings. However, refusing to store cookies may cause difficulties in using some services.

10. Personal Information Protection Officer

The Company is responsible for overseeing personal information processing tasks and has designated a personal information protection officer as follows to handle complaints and damage relief related to personal information processing:

Personal Information Protection Officer

Personal Information Protection Department

11. Remedies for Infringement of Rights

Information subjects can apply for dispute resolution or counseling to the following institutions to receive relief for personal information infringement:

  • Personal Information Infringement Report Center: 118 (no area code)
  • Personal Information Dispute Mediation Committee: 1833-6972
  • Supreme Prosecutors' Office Cyber Crime Investigation Division: 02-3480-3573
  • National Police Agency Cyber Safety Bureau: 182 (no area code)

12. Changes to Privacy Policy

This privacy policy applies from the effective date, and if there are additions, deletions, or corrections to the contents according to laws and policies, we will notify through announcements 7 days before the implementation of the changes.

Announcement Date: November 30, 2025
Effective Date: November 30, 2025

If you have any questions, please contact the Personal Information Protection Team.